I work on a MAC environment and my main asset Management System is Apple Music. Engine DJ in my desktop doesn’t seem to take the updates from Apple music and aditionally the Prime 4+ does not take updates from Engine DJ. Any sugestions? Have anyone encounter this before?
Well, you can’t “update” your Apple Music imports into Engine Dj, you’ll have to import every playlist again. See feature request, I believe there is a request for that
As for Engine DJ to Engine OS: are you using sync manager?
Yes I am trying to use the sync manager. It does not work. First, the Engine DJ take up to two days to update but the information does not transfer to the Prime 4+. Any suggestions? I talked to support, they told me that it supposed to work. They looked in my computer and told me everything was Ok. What surprised me is that they don’t seem to know this is a know issue. I am still trying to manage the media for the prime 4+. Any help will be greatly apreciated.