DS1 Audio Skipping/Crunching

Legacy Products Vinyl & DVS
1

Just bought a DS1 as a backup for my tour in case I get a problematic 900 mixer.

My DS1 suffers from little skips and crackles, baby audio dropouts where it goes silent for an instant and then jumps back to life.

I can see the software wave display lurching with each of these crackle moments.

I’m using a 2017 Macbook pro, Big Sur OS, fresh and direct USB C to B cable. I’ve tried swapping cables, ports, etc. and also rebooting. Nothing seems to stop the issue.

The sound is also noticeably worse than using the 900 as a sound card.

Did i get a broken DS1 or something?

Please help. I leave for tour tomorrow night and do not want to have to carry an MC4000 across America again.

2

Did you try with a different buffer setting?

3

Yes. None of the buffer settings are any different.

This computer is maxed out too. Maximum processor, 16GB of ram. It runs serato and mix Emergency without breaking a sweat normally.

4

Hi @ILLGATES - Considering you tried various troubleshooting steps, it’s probably best to connect you with a technical support agent. Can you DM us your info and we’ll get you situated? (name, email, phone number)

Thanks in advance!