Hi everyone. I thought I would share this problem to see what other people think.
NB: I am intentionally exaggerating the speed of the headphone volume knob in the video being turned, so the crackling sound can be heard when recording it with a mobile phone away from the headphones - with the headphones on your head, the volume knob doesn’t have to be turned so rapidly to hear the crackling sound.
I’ve contacted Denon today and they kindly told me I only get a 1 year warranty for the DJ Prime 2 here in the UK, which was rather disappointing which means I have to pay for this problem to be fixed.
This is somewhat problematic as I wanted to sell this unit and get a DJ Prime 4 (bigger screen) but am cautious this same problem might also occur on the DJ Prime 4 also.
On that basis, I was curious if other people have experienced this problem and what they did, if anything, to fix it?
Thank you.
