Product:
Denon SC5000
Engine OS Version: (1.2, 1.3.1, etc…)
2.1.1
Steps to Reproduce: (Turn on unit, press button X, etc…)
It happens randomly.
Expected Result: (ex: It does X…)
Vinyl mode should work fine and not flicker.
Actual Result: (ex: It does Y…)
While in vinyl mode it seems like one of my two players is flickering like someone is touching the jog wheel and the sound comes out distorted and keeps pausing momentarily and coming back, the other player is fine and working as it should.
Reproducibility: (ex: Happens 1 out of 10 times.)
Happened in every event for about a month now. since Jan . 2022
Other Relevant Configuration Info: (ex: Plugged into a Windows 10 laptop.)
I’ve used grounded power cables since day one and the issue happened in multiple venues, I have also changed the network cables twice, I have tried using CAT 5E cable and CAT 6 cable but with the same result. I have also noticed that the issue happens when the bass kicks, its like the jog wheel is flickering with the music. The issue doesn’t happen at low volume.
The only solution at the moment is to disable vinyl mode and turn on SYNC so the music wont go out of beat with the other deck, without using SYNC the music slows down as if someone is nudging the jog wheel.
Operating System & Version (if applicable):
NA
Link to Video Repro:
In this video it shows how it affects the stop time:
