Denon Prime 4 Pads stopped working

Hi, for a long time the play/stop buttons on my base Prime 4 have stopped working, out of curiosity I tried applying contact cleaner and miraculously they started working again, but now the right pads seem to not respond at all. At first the first 3 pads weren’t responding and after rebooting all of them don’t work. Anyone has any idea what could have caused this?