Does it happen to you often?
My decks are on the 3rd return to InMusic in a 7 month period with exactly the same problem. This time they have had them just coming up to 6 weeks and no update of when I will get them back. My supplier has asked for a new Prime 4 as they seem unable to rectify the problem. I have never know such poor customer service for a product that cost so much money. I have always had Denon products, but this is the last straw.
If the problems occur, it is because the problem is either one or more corrupted or incorrectly encoded audio files, or the wrong version of the idtag, or a damaged or poor quality storage medium. Maybe that’s why they don’t do anything, because it doesn’t come from the product! I am very surprised !!!
I understand but it could just not play the music instead of doing everything crashed the prime 2 or 4
It does it when using Beatport and Beatsource.
Maybe a server problem or network loss or not enough bandwidth for the incoming connection (latency) … This is one reason why I prefer to have my own audio files, I really don’t no confidence in professional audio steaming (it’s good for personal listening with a cell phone in the bus, taxi, while jogging or on the beach on a deckchair) “that’s only my personal opinion”