I have this problem where the sound from only one headphone speaker will work when I cue in channel 2-4. Channel 1-3 work perfect. Also the sound appears to be lower in the working speaker of 2-4 when cuing. Split cue is off but when I do turn split cue on it changes the output in the headphones to the opposite side. I’m pretty sure that it’s not the headphone preamp because if it was I suspect channels 1-3 would be having the same problem, which they don’t. 1-3 appear to be working perfect.
This is the second time this has happened to me. Last time was in a club but on that occasion I noticed that if I switched the effects knob to a unused channel the problem would disappear. Two nights ago the problem returned but this time I switching the effects made no difference. Last night I was playing in a club and the problem was still there so I had to change to mixing on channels 1-3, I normally mix on 2-3. This is a huge issue for me not being able to mix on 2-3 because my workflow and muscle memory is built on having deck 1 on channel 2 and deck two on channel 3. I am hoping this is just a firmware glitch because I gig every weekend and sending it for repair could take weeks which I don’t have.
Has anyone ever encountered this issue? If some could offer some advice I would really appreciate it.