Crossfader trouble MCX8000

Hi,

I can’t get the crossfader on my mcx8000 to work, I set the sliders to L or to R and the crossfade pot ratio all the way to the right.

The left channel with the slider to the L give’s continue sound, the right channel sound stops when the crossfader is past the middle to the left.

When I set the ratio half way, the sound is continue there, for the left and right channel.

I have the latest firmware. I tried also with channels 3 and 4 with the same result, also in standalone as in pc mode with serato.

Is the pot for the ratio settings defect? Or something else going on here?

Thanks

The crossfader could be dirty, defective or just not connected properly. Remove the top screws, unplug and remove it, blow it out with compressed air or try some switch cleaner. Reconnect and see if it helps.

This is more likely to be an issue with the fader itself rather than the controller.

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Thank you for the reply.

Then it’s probably defective. I keep the device very clean and free of dirt. When I’m not using it, it’s in a flight case with a decksaver on top. A bad connection seems unlikely because I’ve never removed the crossfader and can hardly imagine it coming loose. So I’d best look for a different crossfader, or perhaps try using a contact cleaner first.

The MCX8000 does have form for connectors coming loose so I’d try that at the same time as the switch cleaner.

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Then I’ll definitely do that first. Thanks again for the quick response.

Just out of interest …. How old is the crossfader ?