I would suggest to create a support ticket or a live support chat on the support page to get this resolved. If you experience crashes with only demo tracks and no other sources connected there probably must be a hardware issue
Already have done, They’re taking it back for repair as it’s still under warranty
1 Like
And still not got it back yet 
I see 3.0 is out… Pity I’ve still not got my F****NG prime 4 back
Hey, guess what?
Still not got it back yet
Finally…new unit on the way to me
2 Likes
… Coming sometime in June 
8 months to get this sorted. Joke of a company
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.
Can’t wait for my replacement prime 4 to arrive, it’s only been 8 MONTHS waiting 