Can’t access other settings prime 4+

Engine DJ Hardware Standalone Controllers
1

I just uploaded software and i cant access any other setting tabs only the first one “device” i cant press the mixer tab and so forth, this is my first day with the controller am i doing soemthing wrong?

2

HI Luke

have you logged in with your inmusic profile?

3

thanks for responding STU, I have logged in yes, I have also rolled back the software to an earlier verison. Can you confirm that you are able to press the other tabs in Settings such as MIXER,FX,MIC …this is my first day using it so i was wondering if you had to press another button to access these tabs?

4

Hi Luke

yes all are available on my device, is it only the settings screen you’re struggling with or is that area of the screen impacted elsewhere?