Since upgrading to version 4.0.0, I’ve encountered an issue where the audio and waveform are not properly aligned. The sound plays earlier than the waveform indicates, particularly with the bass, which I can hear in both the headphones and master output, but the display shows it lagging behind. This misalignment makes scratching, as seen in videos, impossible and mixing extremely difficult. I’ve noticed that offline tracks align correctly, but some Tidal’s online tracks do not.
Is anyone else experiencing this problem, or could it be due to a setting I’ve overlooked?
prime4 tidal waveform #notaligned sync
After another search I found a possible solution here, which was not helpful for me: Waveform out of sync with audio! - #6 by FlintAndFigure
I was having the same issue on my Prime 4 on the latest firmware, v2.3.0. This happened for most tracks on Tidal.
What fixed it for me was clearing the Tidal waveform and cue cache using the little cog on the bottom left when viewing your Tidal collection.