Just updating to 3.1.1 on my SC Live 4 (via Web) - Shows a fatal download error and says not to power off. - I’m guessing I’m going to have to power it off as there doesn’t appear to be any way of getting off of this screen. Any Ideas? Last thing I want to do is brick it.
I rebooted it, came back up on 3.1.0 so trying again 
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I would think that it’s just a download error and the live 4 wasn’t installing yet?
Then rebooting the SC4 would not be a problem. I can be wrong however 
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Yeah that was my thinking, the update script could probably use a bit of a tweak to accommodate for that specific exit code and advise a power cycle is safe as it terminated before the update commenced.
Updated fine 2nd time round. I think the issue is poor wifi signal for the download which is strange because the unit it literally about 6 foot away from my router. I just moved property and I’m using the provider supplied router (Now Broadband) All of my other devices around the apartment have full wifi signal but the SC Live 4 has one one bar in the indicator. Prior to moving I used a mesh system which gave the SC Live full signal. The mesh routers seem a bit over kill for my current property but I might hook them up just to test.
Don’t use wifi for update ! That’s it !
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yeah. i definitely would suggest downloading the image onto a USB Drive. Hard wired to your network or bust.
I used install over WiFi once, takes a long time with a few time-outs. I always recommand using an USB.
While I would tend to agree with this at the moment (considering my current wifi issue) Generally speaking I find the update over Web option is the most convenient and fastest option, going off previous experiences.
I have that same router. It’s hot garbage. It can hardly get though a few meters of air and my Ring cameras always report a low WiFi signal.
Glad you got it sorted. As long as it’s not started to apply the update it’s all good.
I find it’s quicker in these newer releases.
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What I’ve noticed that sometimes over wifi updates it sometimes doesn’t pick up the newest update and reinstalls the current one. Happened to me quite a few times and then second time I do it, it does.
However no real issues in any updates failing via Wi-Fi and I find it’s easier and way more convenient.
It’s standalone!!! And I want it standalone for updates too lol no laptop 
Spill the beans, which Router? 
Get an ethernet to USB dongle, and plug into USB port on the back. That’s how I have mine connected.
It’s the Now TV/Sky router. Not sure of the manufacturer but it’s not a good router.
I want to get another but it’s against this terms and conditions to change it. May just do it.
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Hmmmm, I can never get my head around why sky continually send out naff routers with their broadband, they always have done. Is it T-Link or something?
Anyway I can’t say too much as it’s potentially a conflict of interest:) but the number one broadband providers hardware is more reliable
With EE backup too haha
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