I have purchased a new numark mixstream pro go. I have registered this product in my account on the inmusic website. I wanted to receive your 2-month free trial of SoundSwitch 2.0, but I need the serial number of the packaging as AXXXXXXXXXXX, and the serial number on the numark product is NXXXXXXXXXXXXXX. How can I get your 2-month free trial of SoundSwitch 2.0?
I contacted SoundSwitch support, but they didn’t answer me.
Could you please DM me your email address and we can help you with this. If you’ve had no response from our support team, there’s a good chance we haven’t received your email. Please share your email and we can take a look at this for you.
Hey Andrey, apologies for the delay in getting back to you.
I’ve checked our support portal and couldn’t find any emails from the address you mentioned earlier. However, I can see the support ticket you created two days ago, and it is in our system. We’ll follow up on this.
You should hear back from us tomorrow once everyone is back in the office after the weekend.