@TheHrdRebel Thanks for your reply, I have already sent @JWiLL a pm but he hasn’t responded yet
Sure he will respond soon
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I’m gonna say it like I say in every post: their products were released way too early. Not sure who tests their products, but they need to run the testing longer. I had a similar issue on my x1800 and had to send it back.
Big thanks to @JWiLL . I got an email from German customer service to get in contact with. Will start the process of RMA now and let’s see how it goes. Keep you updated.
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I’m having this same problem as well. Really disappointing to have professional gear fail before 3 Year’s of use.
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It’s not failed, there’s a video on here somewhere that Reticulli posted; it’s the grounding. I had the same, you just take the base off and you’ll see 3 posts which the base screw go into. You need a piece of electrical flex joining each post to the next one, screw it back on, noise gone.
Edit - [COMMON ISSUE] Sound distortion, internal buzzing - #6 by j141
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I hadn’t tried to see if it played music yet, when I heard the clicking whirring sounds I was too nervous to see if it played music. I just checked now and I get no audio and then after a couple minutes it started playing and cutting in and out of having sound or not. I’m checking out those videos to see what can be done. Thanks for recommending that action.
This is concerning after spending over $1k on pro gear. I hope the players don’t turn out to have issues too.
I did this but it only fixed it for a short time on mine, the only permanent fix was to send it to Denon and have parts replaced.
Touch wood, I’m on 3 months of mine and no issues at all since putting this fix in.
I know 2 other DJ’s who I persuaded to buy (very cheap) second hand X1800 with this issue and to fix it themselves. They also had no issues after that and they got a DJM800-900 class club mixer that actually sounds good playing real vinyl for 1/3 of the price.
Tbh, all denon retailers should have recalled their customers and did this fix for free but inMusic are cheap bastaards that will only do the very minimum of customer support.
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Regretfully I do not have an extra mixer, though I have some controllers to use while I wait, but I really don’t like using laptops at gigs due to reliability-this why I got the Denons.
This is the correct part right?
TWPC16A00502
on the job sheet
Do you know where I can buy that part?
No I don’t.
And I WOULD NOT recommend just buying the part.
Contact the support team to send your mixer in for repairs.
I have a professional who can install it for me, but I’ll check with an authorized servicer to see what they charge, but between shipping, parts and labor I’m imagining a pretty big expense tied to this. Where as a friend with decades of experience is less costly.
Its is really disappointing for professional gear to fail so early. I’ve been really pushing how awesome this gear is to people, but if I doesn’t last that kind of makes me a liar. I just hope the decks don’t start failing next. My brand confidence is a little shook.
Does anyone know if the x1850 has these issues too or does it seem more reliable?
I only paid for labour and shipping when mine was fixed…out of warranty as well.
I was looked after 
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Nice! That’s great news!
My mixer too has fallen to this same problem. Sad that a studio mixer that has never left the desk would fail like this! I couldn’t imaine taking this thing out to an event. Any reputable repair shops in the South East USA? The few tech support told me to contact want me to ship it to them for diagnosis. Then they will bill me the repair. Im not sure this equipment is worth repairing! Is Rane this poorly built? Looking for something dependable.