WiFi connection issue - Wi-Fi Login Failed

Once I could not connect wirelessly to my router for the 7/8 time I connected with my mobile hotspot, to see if it was a hardware or software fault. It connected perfectly (I was very impressed btw)

So there is something that is in the way between the Prime 4 and Your router… Check for best connectivity. Maybe put the Prime 4 closer to the router?

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I will do. Thanks

@NoiseRiser can we connect via lan? it’s not only to connect with resolume or sound switch?

Yes You can use wired connection for streaming services also.

Is the prime 4 working on 2.4 ghz only ? Since 2 days log in problems on the wifi network, therefore no problem at all

@DeHenk It works with both 2,4 GHz, 5 GHz as well with LAN. The range of the 5 GHz is less than 2,4 GHz range, but should also be faster when close enough to the router. Something that could occur is that the 2,4 connections show up quicker than the 5 GHz after power up, but 5 GHz is definitely available

When using 5GHz, with any device for that matter, it’s good practice to use the lower bands (up to 64).

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Last I knew the prime 4 does not support a wired Ethernet connection only WiFi.

It has both types of connections.

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Is there a setting to choose to be able to use a wired Ethernet connection I can’t seem to find it.

When I plug a Ethernet in the back of the prime 4 it don’t do anything. Am I missing something here

Like with your WiFi it will seek a DHCP server in your network. A router or firewall.

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Thank you so much

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It does support and nothing needs to be changed in the utility. Just plug in to Your home router/access point and let it log it self in to the network.

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Thanks you are rite. But this must be new in one of the updates because when I tried it before when I first got it in February it definitely did not work. Also tried it in March still didn’t work. I’m so happy it works now tho.

Ethernet connection has never been an issue, so updates didn’t change that. Must be the network you’re in.

However, glad it works! :slight_smile:

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hi to all, I wanted to know if it is normal that the Wifi in the P4 can only work if set to 5ghz, because if I connect it to the 2,4ghz it does not connect, and this also applies if I connect with a smartphone hotspot in fact even here , if my phone is connected to the 5ghz network, my P4 connects quietly, while if I move to the 2.4ghz band, the P4 does not see it and therefore does not connect … thanks in advance to who will help me since if I go to the clubs, and I cannot have the 5ghz band, I will then have problems connecting to the streaming services enabled in the P4 such as tindal, beatport soundcloud … thanks again

Hey. Prime 4 finally arrived for me today. But now I have a problem I upgraded to 2.0.2 and WIFI stopped working. 🤦🏽