Hi All, I am really enjoying using the streaming capabilities on the Prime 4, at least up until last night. I am running my Prime 4 with v1.5.2 upgrade. The unit locates the wifi network, I choose. my account, I populate the password box (with the correct password) the software then seeks to authent…

Once I could not connect wirelessly to my router for the 7/8 time I connected with my mobile hotspot, to see if it was a hardware or software fault. It connected perfectly (I was very impressed btw)

So there is something that is in the way between the Prime 4 and Your router… Check for best connectivity. Maybe put the Prime 4 closer to the router?

@NoiseRiser can we connect via lan? it’s not only to connect with resolume or sound switch?

Yes You can use wired connection for streaming services also.

Is the prime 4 working on 2.4 ghz only ? Since 2 days log in problems on the wifi network, therefore no problem at all

@DeHenk It works with both 2,4 GHz, 5 GHz as well with LAN. The range of the 5 GHz is less than 2,4 GHz range, but should also be faster when close enough to the router. Something that could occur is that the 2,4 connections show up quicker than the 5 GHz after power up, but 5 GHz is definitely ava…

When using 5GHz, with any device for that matter, it’s good practice to use the lower bands (up to 64).

Last I knew the prime 4 does not support a wired Ethernet connection only WiFi.

It has both types of connections.

WiFi connection issue - Wi-Fi Login Failed

Engine DJ Hardware Standalone Controllers

ZabaJaba November 15, 2021, 6:22pm 24

Wifi no connect