Hi guys, I actually had this same and very frustrating issue, but found a resolution. This has to do with SoundCloud and Denon not properly syncing and not allowing the user to access Soundcloud settings. While unconventional, it works:
- Download the 1.5.2 version firmware and update (most likely a downgrade for people) your device.
- Once it’s updated, try the same method of logging into your soundcloud account. For some reason it allowed me in despite my Soundcloud account no longer synced with Denon.
- More importantly, this provided me access to the settings cog on the bottom left. Log out of your current and faulty account.
- Sign in with your new/updated Soundcloud account
- Update your firmware to the latest version. All should be fine now.
Good luck and cheers!
-Fellow Denon DJ, Rob Stolls