# X1850 OLED SCREEN FAIL
**URL:** https://community.enginedj.com/t/x1850-oled-screen-fail/54384
**Category:** Mixers
**Created:** [February 4, 2024, 8:43pm UTC](https://community.enginedj.com/t/x1850-oled-screen-fail/54384 "2024-02-04T20:43:05Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@ross\_kerr](https://community.enginedj.com/u/ross_kerr)
#### Post date: [February 4, 2024, 8:43pm UTC](https://community.enginedj.com/t/x1850-oled-screen-fail/54384/1 "2024-02-04T20:43:05Z")
I have an X1850 and both OLED screens have failed…
As far as i can tell the various functions still work but without the OLED screen you can’t tell what effect you are actually dealing with.
These have failed after a few months of me buying the mixer - denon fixed it - then it failed again - denon refused to fix it the second time (even though their second fix didn’t last 6 months). I’ve been using the mixer without using the FX but i’ve lost patience with how awful this mixer actually is - by comparison the SC5000m’s are absolutely phenomonal. The overall customer service i’ve received from Denon has been poor. So bad that i categorically will not buy another Denon product based on this.
Can anyone offer any input on how to fix this? I’m convinced it must be a 5min easy fix. This mixer never leaves the house and is used for about 2 hours a month. There must be some help out there.
Thanks in advance people.
ross
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### Author:  [@SlayForMoney](https://community.enginedj.com/u/SlayForMoney)
#### Post date: [February 4, 2024, 9:05pm UTC](https://community.enginedj.com/t/x1850-oled-screen-fail/54384/2 "2024-02-04T21:05:03Z")
> [@Denon X1850 Bottom Screen Display Dead After 2 Months, New Mixer](https://community.enginedj.com/t/denon-x1850-bottom-screen-display-dead-after-2-months-new-mixer/44199/4):
>
> I am also a electrical engineer and I solved this problem by myself because at the waranty, it took like 4 to 9 weeks the repair and I decided to open the mixer up and repair by myself. 4 to 9 weeks it was a long time for a simple OLED display change and I needed the mixer for the club and my gigs. I also run a small electronics repair shop and I have all the tools that I need for repairing electronics gears. The problem is the display itself, you need to order a new display and change it by …
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### Author:  [@Reticuli](https://community.enginedj.com/u/Reticuli)
#### Post date: [February 4, 2024, 9:05pm UTC](https://community.enginedj.com/t/x1850-oled-screen-fail/54384/3 "2024-02-04T21:05:23Z")
I’m curious to see any receipts you have on the prior repair, correspondence, and videos of the current function issue. This would not only bolster your first post on the forum among the membership here, but might get you more attention with the InMusic employees, or at least help you find a service tech who can help. Someone had previously mentioned that InMusic is not doing out-of-warranty repairs in certain areas right now.
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### Author:  [@indica](https://community.enginedj.com/u/indica)
#### Post date: [February 5, 2024, 5:47am UTC](https://community.enginedj.com/t/x1850-oled-screen-fail/54384/4 "2024-02-05T05:47:14Z")
Mine was fixed, then died again then replaced as the screens could not be sourced in a reasonable time. EMails I received suggested the early batch of screens were duds.
> [@ross\_kerr](#):
>
> i’ve lost patience with how awful this mixer actually is - by comparison the SC5000m’s are absolutely phenomonal
What other issues are you having with the mixer? That was my only issues and it has been fine
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### Author:  [@YoungJ313](https://community.enginedj.com/u/YoungJ313)
#### Post date: [February 7, 2024, 9:46am UTC](https://community.enginedj.com/t/x1850-oled-screen-fail/54384/5 "2024-02-07T09:46:52Z")
I was able to repair my top screen by myself by following the instructions posted by Ghiata\_Loredan on this other post: [Denon X1850 Bottom Screen Display Dead After 2 Months, New Mixer - #4 by Ghiata\_Loredan](https://community.enginedj.com/t/denon-x1850-bottom-screen-display-dead-after-2-months-new-mixer/44199/4)
Costed $69 for the screen at [instrumentalparts.com](http://instrumentalparts.com), and had to wait about a month before I finally received it. Installing it was pretty easy too.