# WIFI ISSUE - Denon Prime 4

**URL:** https://community.enginedj.com/t/wifi-issue-denon-prime-4/27323
**Category:** Standalone Controllers
**Tags:** engine-os, prime4
**Created:** [November 3, 2020, 6:13pm UTC](https://community.enginedj.com/t/wifi-issue-denon-prime-4/27323 "2020-11-03T18:13:42Z")
**Posts on this page:** 1
**Showing post:** 9

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### Author: ![Mixlive](https://community.enginedj.com/user_avatar/community.enginedj.com/mixlive/32/10963_2.png) [@Mixlive](https://community.enginedj.com/u/Mixlive)
#### Post date: [November 4, 2020, 8:53pm UTC](https://community.enginedj.com/t/wifi-issue-denon-prime-4/27323/9 "2020-11-04T20:53:58Z")

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What’s up @clebiovieira,

Your Prime 4’s wi-fi should operate like this:

[![]( " - YouTube") ](https://www.youtube.com/watch?v=lyH1DBFTo4Q)

If it doesn’t, then I recommend reinstalling your firmware. If that doesn’t work then I suggest contacting Denon Support.

Good luck

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