USB hard drive not recognised

Engine DJ Hardware Media Players
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1

Hi there,

This is my first post, so hello everyone - glad to have found this, and hope to play a positive part of this forum.

I have a question - I use a Transcend USB hard drive to store my music on - I am pretty sure either one of my SC5000’s would recognise the drive after being powered off and back on again, however that is now no longer the case - I now have to unplug the drive and plug it back in again for the SC5000’s to recognise it.

Anyone else have this issue, and is there a fix for this? All 3 of my decks are running firmware version 1.3.1.

1 Like
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Hi @subwax and welcome to the Forum!

Is the drive formatted at Fat or Fat32? these are the only 2 formats the Prime series will recognise.

Also If you put the drive into a laptop does Engine Prime see it?

Regards J

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I believe its Fat32. When I reconnect, the SC5000 can see all the tracks, so I think the formatting must be OK.

I have not tried to see if Engine can see the drive - I’ll check and get back to you shortly.

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Thanks, also would be good to know how many tracks you have on there as well.

If possible, it might be worth reformatting the drive and re-exporting the music back on there

Let me know how you get on!

1 Like
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Hi Jay,

I connected the drive to my laptop (Mac), and Engine Prime could see the drive - no issues.

Is a reformat still needed if the drive is seen by Engine Prime?

I have around 120 .wav tracks on there currently.

Thanks,

Neil

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On mac, make sure you select “Master boot record” as scheme when formatting a drive in Disk utility as Fat32

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Thanks, but is a reformat needed here? Engine Prime can read the drive just fine.

My issue is that when I power up the SC5000’s with the USB hard drive connected, if does not recognise the drive. I have to disconnect the drive and reconnect it, after which is it recognised just fine… I know it worked before just fine - I believe the upgrade from 1.0.3 to 1.2.0 broke it. I don’t think a reformat will have any effect, but I will do one tomorrow, and will report back once completed.

EDIT:

I have performed the following:

  • Reformatted drive
  • inserted to USB3 on SC5000
  • powered SC5000 on

No joy - it does not recognise the drive at all - it does power the drive up, but thats about it. I have to disconnect and re-connect the drive, while the SC5000 is powered on, before it sees anything on the drive, Once I do that, I have access to all my tracks.