The other is freaking out. It freezes after turning on at random times (ie. sometimes at the loading splash showing v 1.2.1, sometimes I get to the source page, sometimes I can load a track - but can never get it far enough to play). It has to be hard-booted each time by holding the power in for 5 seconds.
Have tried re-updating it via USB several times - the process works fine but the result is the same. Cannot update via USB now because I think it does not consider a v1.2.1 image on the USB to be an update to the already running v1.2.1 on the player.
I recently updated both my SC5000âs, both with the same method via PC. The first unit I updated without any issues, firmware installed and unit working fine. The second unit, the firmware installed but the unit would freeze while playing. I tried reinstalling the firmware v1.2.1 multiples on the second unit and it continues to freeze within a couple of minutes, some times a few seconds upon rebooting. I checked device info by hitting the Utility botton on both unit models, the model that does not work is SC âStannowski Chillerâ 5000. The unit model that works is SC5000. Can someone assist???
I did not update via usb stick, but with mac and usb3 cable.
No problem. The 2 players work well, no hitch even if I tried them for 10 minutes after the update.
I will try again this evening for more time.
We hope wellâŚ
But this new problem that you accuse is given by the fact that you have all updated with usb stick?
Successful firmware update here. Only issue I noticed is that the playhead marker on the center jog display lags when using the censor button. Aside from that, everything works as normal.
I comment.
I installed the 1.2.0 update for the pc. It works perfect.
I installed again via usb the 1.2.1 fails. I installed 1.2.1 for the pc and it also fails.
I got the 1.2.0 on one of my players until further notice.
I have the update 1.2.0 I upload it tonight to be able to repair your players
We have found an issue during updating with the v1.2.1 firmware that has affected a small subset of SC5000 usersâ hardware. Users experiencing this can temporarily roll back to v1.2.0 and continue to use the players with confidence. Our team are working on a priority fix for this issue and weâll notify when this is complete for updating to v1.2.1.
We have put the 1.2.0 update files back on the website. Our sincere apologies for the inconvenience.