Prime 4 stuck in Firmware update

Hi,

I downloaded the software for 1.4 onto my mac, extracted the software and ran the img file. - the program through up a message box, stating there was an error (no further information) and now my prime 4 is stuck in the update firm ware window. Can i get out of it?

windows or mac, what procedure did you choose to update pendrive or usb? make sure you’ve downloaded the correct version.

Called the very helpful support guys in the UK and problem solved. Ended up plugging into a PC and running the firmware update again. However, although it works, the P4 still states there is an update available, if though i’m on the latest one - very odd.

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