Prime 2 screen FROZEN

My Prime 2 screen Is FROZEN saying engine OS when I power it up ! Anyway ideas why ? And can I Reboot it ??

Hey @Heymrdj1994 - Can you share a quick video or picture of what you’re seeing? Happy to take a look.

Processing: IMG_20211119_081845.jpg…

@Heymrdj1994 - It looks like that image is not connected. Can you resend here or via DM?

This is what the screen is FROZEN on after I power it up ! HELP !!! Lol ! Thanks in advance

Hey @Heymrdj1994 - Have you tried to hook up your player to a computer and proceed with an update via Firmware? are where all the software updates are currently placed.