# Popping Sound on Mic Buttons **URL:** \ **Category:** Standalone Controllers\ **Tags:** engine-os, primego\ **Created:** [July 1, 2020, 5:39pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739 "2020-07-01T17:39:26Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![djaa](https://community.enginedj.com/letter_avatar_proxy/v4/letter/d/4af34b/32.png) [@djaa](https://community.enginedj.com/u/djaa)\ **Post date:** [July 1, 2020, 5:39pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/1 "2020-07-01T17:39:26Z")
I am now on my second Prime Go. When I push the mic buttons (1 or 2) there is a popping sound in my PA. This happens even when no cables (XLR or 1/4") are plugged into the channels. Also- the volume knob is turned all the way down on Mic 1 and 2. I have used all sorts of different setups, even plugged it into 3 different PA systems (Bose S1, Bose Compact and my bluetooth speaker) I have run it through a mixer and same issue. Anyone else have this problem? As a wedding DJ, it is not ideal to have a popping sound when turning the mics on and off. Thanks Aaron ---
**Author:** ![PKtheDJ](https://community.enginedj.com/user_avatar/community.enginedj.com/pkthedj/32/5819_2.png) [@PKtheDJ](https://community.enginedj.com/u/PKtheDJ)\ **Post date:** [July 1, 2020, 6:04pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/2 "2020-07-01T18:04:43Z")
No popping on my Prime 4. Volume up, down, mic in, mic out. Nothing. As silent as Denon replying to an email 😂 ---
**Author:** ![djaa](https://community.enginedj.com/letter_avatar_proxy/v4/letter/d/4af34b/32.png) [@djaa](https://community.enginedj.com/u/djaa)\ **Post date:** [July 1, 2020, 7:32pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/3 "2020-07-01T19:32:36Z")
I would love that kind of silence haha! After being on hold for an hour they finally answered and said, hey were going on a 30 min break and will call you back in 90 minutes…still haven’t gotten a call ---
**Author:** ![DjEric](https://community.enginedj.com/user_avatar/community.enginedj.com/djeric/32/1049_2.png) [@DjEric](https://community.enginedj.com/u/DjEric)\ **Post date:** [July 1, 2020, 9:40pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/4 "2020-07-01T21:40:41Z")
I just got my Prime Go and tested the Mic buttons and yes there is a popping sound. /Erik ---
**Author:** ![Christopia](https://community.enginedj.com/letter_avatar_proxy/v4/letter/c/87869e/32.png) [@Christopia](https://community.enginedj.com/u/Christopia)\ **Post date:** [July 1, 2020, 10:45pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/5 "2020-07-01T22:45:09Z")
Does this happen both on battery and main power ? ---
**Author:** ![djaa](https://community.enginedj.com/letter_avatar_proxy/v4/letter/d/4af34b/32.png) [@djaa](https://community.enginedj.com/u/djaa)\ **Post date:** [July 1, 2020, 11:05pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/6 "2020-07-01T23:05:35Z")
Yes, both battery powered and plugged in it pops. ---
**Author:** ![marcusgaitzsch](https://community.enginedj.com/user_avatar/community.enginedj.com/marcusgaitzsch/32/7835_2.png) [@marcusgaitzsch](https://community.enginedj.com/u/marcusgaitzsch)\ **Post date:** [July 2, 2020, 12:31pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/7 "2020-07-02T12:31:45Z")
this is also a no go for the prime\_go ☹ ---
**Author:** ![djaa](https://community.enginedj.com/letter_avatar_proxy/v4/letter/d/4af34b/32.png) [@djaa](https://community.enginedj.com/u/djaa)\ **Post date:** [July 2, 2020, 4:44pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/8 "2020-07-02T16:44:26Z")
One comment I got from another tech support is that the mic buttons are not mute buttons but live on/off. The popping sound it makes is just like if you plugged a mic into a mixer with the levels up. If the master is down, it doesn’t pop. Not a great solution, and if that is the case, it should be noted in the manual. I’m still waiting for a call/email back from Denon Tech… ---
**Author:** ![NicoCZ](https://community.enginedj.com/user_avatar/community.enginedj.com/nicocz/32/7104_2.png) [@NicoCZ](https://community.enginedj.com/u/NicoCZ)\ **Post date:** [July 3, 2020, 7:29am UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/9 "2020-07-03T07:29:52Z")
I also noticed this sound. and I have to admit it’s not a good thing … ---
**Author:** ![Rockalot](https://community.enginedj.com/letter_avatar_proxy/v4/letter/r/5e9695/32.png) [@Rockalot](https://community.enginedj.com/u/Rockalot)\ **Post date:** [July 5, 2020, 1:50am UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/10 "2020-07-05T01:50:12Z")
Mine pops as well, its a pretty nasty sound and one that would turn the audience’s heads for sure ---
**Author:** ![djaa](https://community.enginedj.com/letter_avatar_proxy/v4/letter/d/4af34b/32.png) [@djaa](https://community.enginedj.com/u/djaa)\ **Post date:** [July 5, 2020, 5:06pm UTC](https://community.enginedj.com/t/popping-sound-on-mic-buttons/23739/11 "2020-07-05T17:06:30Z")
It would be great to hear from Denon. I can’t believe they would release this unit with that glaring problem. It had to have happened during demos.