# Philips Hue Lighting bridge is connected but lights aren't changing or responding

**URL:** <https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468>\
**Category:** Engine Lighting\
**Created:** [October 5, 2021, 9:18pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468 "2021-10-05T21:18:16Z")\
**Posts on this page:** 20\
**Page:** 6

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**Author:** ![mufasa](https://community.enginedj.com/user_avatar/community.enginedj.com/mufasa/32/248_2.png) [@mufasa](https://community.enginedj.com/u/mufasa)\
**Post date:** [October 22, 2021, 3:03pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/103 "2021-10-22T15:03:24Z")

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Go into the settings mode in Engine Lighting

Press stop 🛑

Wait

Then Press Start

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**Author:** ![conbroski](https://community.enginedj.com/letter_avatar_proxy/v4/letter/c/5e9695/32.png) [@conbroski](https://community.enginedj.com/u/conbroski)\
**Post date:** [October 22, 2021, 3:14pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/104 "2021-10-22T15:14:14Z")

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@mufasa easy enough. Let me give that a try

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**Author:** ![Ryan0751](https://community.enginedj.com/user_avatar/community.enginedj.com/ryan0751/32/796_2.png) [@Ryan0751](https://community.enginedj.com/u/Ryan0751)\
**Post date:** [October 23, 2021, 10:07am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/105 "2021-10-23T10:07:02Z")

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I’m happy to report that the 2.0.1 update resolved my issue with the hue lights.

I now have blinken lights!

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**Author:** ![Obocaman](https://community.enginedj.com/user_avatar/community.enginedj.com/obocaman/32/10226_2.png) [@Obocaman](https://community.enginedj.com/u/Obocaman)\
**Post date:** [October 23, 2021, 10:14am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/106 "2021-10-23T10:14:53Z")

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Hey Ryan, U know how to have a fixed color and % brighness? Without flashing or fading out? I don’t find how to choose an RGB color and leave always on.

Think this is a basic functionality any light system should have.

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**Author:** ![Ryan0751](https://community.enginedj.com/user_avatar/community.enginedj.com/ryan0751/32/796_2.png) [@Ryan0751](https://community.enginedj.com/u/Ryan0751)\
**Post date:** [October 23, 2021, 10:30am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/107 "2021-10-23T10:30:45Z")

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A color override does lock the color, but not the other parameters (intensity).

You can probably just set a single color at a given intensity using a “Static Look”. That probably requires the full version of SoundSwitch.

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**Author:** ![PKtheDJ](https://community.enginedj.com/user_avatar/community.enginedj.com/pkthedj/32/5819_2.png) [@PKtheDJ](https://community.enginedj.com/u/PKtheDJ)\
**Post date:** [October 23, 2021, 1:18pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/108 "2021-10-23T13:18:06Z")

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> [@Obocaman](#):
>
> Where I can download an operational manual of engine lighting for EngineOS?

I think that’s a big problem with SoundSwitch. Even the main desktop software doesn’t have a proper manual. I bought the dongle and am currently on the trial period, but with nothing to tell me what all the menu options do, I’m lost.

In the Prime 4/2/Go manual, there’s a very brief description and then it just tells you to visit the SoundSwitch web site - which doesn’t help as there’s no full manual there either.

I mentioned the lack of manual here in another thread a few weeks ago, and was told it’s coming, or they’re working on it…

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**Author:** ![Obocaman](https://community.enginedj.com/user_avatar/community.enginedj.com/obocaman/32/10226_2.png) [@Obocaman](https://community.enginedj.com/u/Obocaman)\
**Post date:** [October 23, 2021, 3:21pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/109 "2021-10-23T15:21:50Z")

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The lack of manual is a big problem as you say. I was thinking to buy the dongle… but I’m not sure.

I would try the software before buy, but no option to download even a demo/limited version… only create an account and put your credit card information to get a free month trial. Don’t understand why I have to put my credit card information to get a trial. Would be better if I can try the software and pay after trial if a want to use it. I send an email one week ago with some questions, never get response from Soundswitch.

Let me ask u, how works the trial? Any options to cancel subscription in a easy way?

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**Author:** ![PKtheDJ](https://community.enginedj.com/user_avatar/community.enginedj.com/pkthedj/32/5819_2.png) [@PKtheDJ](https://community.enginedj.com/u/PKtheDJ)\
**Post date:** [October 23, 2021, 3:29pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/110 "2021-10-23T15:29:57Z")

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On the SoundSwitch web site, when you have an account, under the section ‘Orders’ your subscription is shown. Next to it, there is an auto renew on/off switch.

So you could set up an account, give your card details and then once you have the software for trial, turn off the auto renew switch.

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**Author:** ![Obocaman](https://community.enginedj.com/user_avatar/community.enginedj.com/obocaman/32/10226_2.png) [@Obocaman](https://community.enginedj.com/u/Obocaman)\
**Post date:** [October 23, 2021, 3:32pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/111 "2021-10-23T15:32:53Z")

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I give it a try… and share with you my learnings 🙂

thank u man !!

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**Author:** ![Lukas-We](https://community.enginedj.com/user_avatar/community.enginedj.com/lukas-we/32/8151_2.png) [@Lukas-We](https://community.enginedj.com/u/Lukas-We)\
**Post date:** [October 24, 2021, 3:15pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/112 "2021-10-24T15:15:41Z")

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When I messaged them they responded within 24 hour. Maybe message them again.

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**Author:** ![bondi5000](https://community.enginedj.com/user_avatar/community.enginedj.com/bondi5000/32/1532_2.png) [@bondi5000](https://community.enginedj.com/u/bondi5000)\
**Post date:** [October 25, 2021, 9:10pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/113 "2021-10-25T21:10:25Z")

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I’ve updated to 2.01 I can get the lights to respond on the test layout page when I press each one individually. However the only action I can seem to activate it the manual strobe. Other than that nothing else working. I’ve pressed EVERYTHING!

I have 2 x SC5000M both fully updated to 2.01

I’d love to get the Hue lights working - I’ve got about 30 of the freaking things dotted around my Dj set up area at home.

Fingers crossed another patch comes soon.

Adam 🙏

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**Author:** ![mufasa](https://community.enginedj.com/user_avatar/community.enginedj.com/mufasa/32/248_2.png) [@mufasa](https://community.enginedj.com/u/mufasa)\
**Post date:** [October 25, 2021, 9:44pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/114 "2021-10-25T21:44:52Z")

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> [@bondi5000](#):
>
> I have 2 x SC5000M both fully updated to 2.01

what type of mixer?

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<div class="post-metadata">

**Author:** ![bondi5000](https://community.enginedj.com/user_avatar/community.enginedj.com/bondi5000/32/1532_2.png) [@bondi5000](https://community.enginedj.com/u/bondi5000)\
**Post date:** [October 26, 2021, 6:18am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/115 "2021-10-26T06:18:38Z")

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I have a Condesa Carmen analog rotary mixer. I was under the impression that having a Demon or other digital mixer wasn’t a pre-requisite to gaining some form of functionality

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<div class="post-metadata">

**Author:** ![mufasa](https://community.enginedj.com/user_avatar/community.enginedj.com/mufasa/32/248_2.png) [@mufasa](https://community.enginedj.com/u/mufasa)\
**Post date:** [October 26, 2021, 7:46am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/116 "2021-10-26T07:46:51Z")

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It’s a prerequisite

It works only with X1800/1850

How is the deck meant to know fader position with your condesa

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<div class="post-metadata">

**Author:** ![bondi5000](https://community.enginedj.com/user_avatar/community.enginedj.com/bondi5000/32/1532_2.png) [@bondi5000](https://community.enginedj.com/u/bondi5000)\
**Post date:** [October 26, 2021, 9:08am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/117 "2021-10-26T09:08:51Z")

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I didn’t know. That’s disappointing. Not exactly beyond the realms is it to imagine the sc5000 could run the lights? That’s where the processor sits. I’d be quite happy even if the players could just run some basic loop patterns on the hue and draw the bpm off the track that was playing.

🤷🏻‍♂️

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**Author:** ![SlayForMoney](https://community.enginedj.com/user_avatar/community.enginedj.com/slayformoney/32/149_2.png) [@SlayForMoney](https://community.enginedj.com/u/SlayForMoney)\
**Post date:** [October 26, 2021, 9:08am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/118 "2021-10-26T09:08:57Z")

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> [@mufasa](#):
>
> How is the deck meant to know fader position with your condesa

Or better said this way: you can have 4 layers playing from 2 players, all unsynced - the software cannot know what is going live on master and what is being cued without the mixer.

Yes, you enable the lighting on the player but the mixer is the key here.

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<div class="post-metadata">

**Author:** ![SlayForMoney](https://community.enginedj.com/user_avatar/community.enginedj.com/slayformoney/32/149_2.png) [@SlayForMoney](https://community.enginedj.com/u/SlayForMoney)\
**Post date:** [October 26, 2021, 9:20am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/119 "2021-10-26T09:20:28Z")

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> [@bondi5000](#):
>
> I’d be quite happy even if the players could just run some basic loop patterns on the hue and draw the bpm off the track that was playing

That is no better than setting your Hue lights to listen to the music coming from your speakers. And that is what I would do if I were you.

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**Author:** ![mufasa](https://community.enginedj.com/user_avatar/community.enginedj.com/mufasa/32/248_2.png) [@mufasa](https://community.enginedj.com/u/mufasa)\
**Post date:** [October 26, 2021, 9:21am UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/120 "2021-10-26T09:21:38Z")

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> [@bondi5000](#):
>
> I didn’t know. That’s disappointing

you can still use the desktop version with ableton link (in performance mode)

[![](https://img.youtube.com/vi/rr5r24r6Ztw/maxresdefault.jpg "SoundSwitch x Ableton LINK x Ableton Live") ](https://www.youtube.com/watch?v=rr5r24r6Ztw)

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<div class="post-metadata">

**Author:** ![conbroski](https://community.enginedj.com/letter_avatar_proxy/v4/letter/c/5e9695/32.png) [@conbroski](https://community.enginedj.com/u/conbroski)\
**Post date:** [October 26, 2021, 3:45pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/121 "2021-10-26T15:45:15Z")

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What does the “Hue” feature do when you select that on Basic Mode? Strobe, Black Out, etc are pretty self explanatory. Thanks!

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<div class="post-metadata">

**Author:** ![mufasa](https://community.enginedj.com/user_avatar/community.enginedj.com/mufasa/32/248_2.png) [@mufasa](https://community.enginedj.com/u/mufasa)\
**Post date:** [October 26, 2021, 4:13pm UTC](https://community.enginedj.com/t/philips-hue-lighting-bridge-is-connected-but-lights-arent-changing-or-responding/35468/122 "2021-10-26T16:13:07Z")

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you can use it dial in the color you want.

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