Odd Serato issue-crossfader not working on one computer

Hi there, running in to an odd problem and could use some advice. I have a new MC7000 On computer 1 my laptop Serato works perfectly. On computer 2 Serato recognizes the controller, but the crossfader does not work. The odd bit it it works in other software without any mapping. I tried remapping it with no luck, reinstalled Serato with no luck.

Any suggestions/?