# No connection under Win10

**URL:** <https://community.enginedj.com/t/no-connection-under-win10/34157>\
**Category:** Controllers\
**Tags:** mc7000\
**Created:** [July 31, 2021, 5:38pm UTC](https://community.enginedj.com/t/no-connection-under-win10/34157 "2021-07-31T17:38:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![GClooney77](https://community.enginedj.com/letter_avatar_proxy/v4/letter/g/779978/32.png) [@GClooney77](https://community.enginedj.com/u/GClooney77)\
**Post date:** [July 31, 2021, 5:38pm UTC](https://community.enginedj.com/t/no-connection-under-win10/34157/1 "2021-07-31T17:38:43Z")

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Dear all, after 1 month I used my Controller for Livestream again, But as I opened Serato Pro and tried to connect my Controller I got the error message that there is no connection possible. I’m using an WIN 10 Laptop from Lenovo. If I connect the controller with my old WIN 8 Laptop everthings works. Does anybody has an idea what the solution could be? Many thanks in advance, Stephan

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**Author:** ![DNAGoa](https://community.enginedj.com/user_avatar/community.enginedj.com/dnagoa/32/10399_2.png) [@DNAGoa](https://community.enginedj.com/u/DNAGoa)\
**Post date:** [August 2, 2021, 2:02pm UTC](https://community.enginedj.com/t/no-connection-under-win10/34157/2 "2021-08-02T14:02:03Z")

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Sometimes Serato is evil but you can get it working even in W10.

[Serato for MC7000](https://serato.com/dj/hardware/denon-dj-mc7000) and then you have the [Manual](https://serato.com/downloads/files/145012/Denon+MC7000+Quickstart+Guide.pdf)[PDF] and the [Windows drivers](http://cdn.inmusicbrands.com/denondj/MC7000/InstallDenonDJMC70001.0.4.zip)[ZIP] for the unit.

Always install with Administrative rights and pause the anti-virus when installing new drivers.

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**Author:** ![DJ\_PaulTUK](https://community.enginedj.com/user_avatar/community.enginedj.com/dj_paultuk/32/7023_2.png) [@DJ\_PaulTUK](https://community.enginedj.com/u/DJ_PaulTUK)\
**Post date:** [August 2, 2021, 7:40pm UTC](https://community.enginedj.com/t/no-connection-under-win10/34157/3 "2021-08-02T19:40:48Z")

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Windows 10 is just a disaster for anything DJ related. It also causes non stop issues with Serato. Just see the Serato forums.

I installed Windows 7 Pro as a dual boot on my Win10 laptop. So i can boot into a clean Win7 and it just runs great with no issues.

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**Author:** ![mufasa](https://community.enginedj.com/user_avatar/community.enginedj.com/mufasa/32/248_2.png) [@mufasa](https://community.enginedj.com/u/mufasa)\
**Post date:** [August 2, 2021, 8:31pm UTC](https://community.enginedj.com/t/no-connection-under-win10/34157/5 "2021-08-02T20:31:21Z")

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i have dell xps running windows 10. works fine with my controllers