# Low volume problems on deck 1/3
**URL:** https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752
**Category:** Tips, Tricks, & Tutorials
**Created:** [June 28, 2026, 10:37pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752 "2026-06-28T22:37:41Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@Gary\_Harbinson](https://community.enginedj.com/u/Gary_Harbinson)
#### Post date: [June 28, 2026, 10:37pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/1 "2026-06-28T22:37:41Z")
Having some trouble where deck 1/3 has lower volume than 2/4? Only ran into it today, all settings are fine and fader curve is where I’ve always had it. I’m on 5.0.1 and standalone. Tried all the settings but can’t get to the bottom of it. There seems to be crossfader bleed sometimes, I’m wondering has it something to do with that? Hoping someone in here can help? TIA
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### Author:  [@Kinsotojin](https://community.enginedj.com/u/Kinsotojin)
#### Post date: [June 28, 2026, 11:19pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/2 "2026-06-28T23:19:08Z")
That sounds like either an issue with the internsl board and or components of the channels/crossfader are damaged i had a similar issue on my mixer and it was the channel pots i think they said and needed a whole new board to repair it
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### Author:  [@Pasha](https://community.enginedj.com/u/Pasha)
#### Post date: [June 29, 2026, 8:52am UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/3 "2026-06-29T08:52:34Z")
> [@Gary\_Harbinson](#):
>
> all settings are fine and fader curve is where I’ve always had it.
Was one of the settings “Gain” ?
Also, were there any indications that the filters may have been engaged?
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### Author:  [@Gary\_Harbinson](https://community.enginedj.com/u/Gary_Harbinson)
#### Post date: [June 29, 2026, 9:32am UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/4 "2026-06-29T09:32:29Z")
Gains and fader curve are set to 12 ó clock. Filters off
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### Author:  [@SirReal](https://community.enginedj.com/u/SirReal)
#### Post date: [June 29, 2026, 1:28pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/5 "2026-06-29T13:28:14Z")
Can you see the difference in level on the master level meters? You haven’t metioned what gear you are using. Does it have balanced main outputs?
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### Author:  [@Gary\_Harbinson](https://community.enginedj.com/u/Gary_Harbinson)
#### Post date: [June 29, 2026, 2:51pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/6 "2026-06-29T14:51:11Z")
Sorry, prime 4. Both levels are the same but the left side is audibly lower when the crossfader and fader curve are in the middle
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### Author:  [@Gary\_Harbinson](https://community.enginedj.com/u/Gary_Harbinson)
#### Post date: [June 29, 2026, 4:00pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/8 "2026-06-29T16:00:10Z")
Hopefully not the problem
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### Author:  [@SirReal](https://community.enginedj.com/u/SirReal)
#### Post date: [June 29, 2026, 6:16pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/9 "2026-06-29T18:16:07Z")
Not being totally familar with the Prime 4, can you map layer 2 to the left and 4 to the right and see if the level is still different? If you set all input faders to thru (bypassing the crossfader), do you still have the problem?
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### Author:  [@SlayForMoney](https://community.enginedj.com/u/SlayForMoney)
#### Post date: [June 29, 2026, 6:25pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/10 "2026-06-29T18:25:13Z")
> [@SirReal](#):
>
> If you set all input faders to thru (bypassing the crossfader), do you still have the problem?
SirReal comes with real advice ^ ^
If the crossfader set to through fixes the issue that means it has dirt on the tracks and needs to be cleaned or replaced.
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### Author:  [@Gary\_Harbinson](https://community.enginedj.com/u/Gary_Harbinson)
#### Post date: [June 29, 2026, 8:14pm UTC](https://community.enginedj.com/t/low-volume-problems-on-deck-1-3/69752/11 "2026-06-29T20:14:54Z")
When I put it on thru, everything is fine. I have bought a new innofader for it, I’ll see if that sorts the problem, if not, they have agreed to take it back and send a replacement