La parte del mixer de mi denon prime 4+ no funciona

Hola, me denon prime 4+a decidido no funcionar la parte del mixer, solo funciona la pantalla y nada mas, e probado a.cambiar de versión de actualización y sigue todo igual. Alguien sabe que puede ser?

Hi :+1:

Please translate your post into English

Are you using it standalone or as a controller with a computer and DJ software?

Google Translate:

Hi, my Denon Prime 4+A has stopped working; only the screen works. I’ve tried updating the software, but it’s still the same. Does anyone know what the problem could be?