# Is the sticking touch on the sc2900 platter fixable?

**URL:** https://community.enginedj.com/t/is-the-sticking-touch-on-the-sc2900-platter-fixable/59185
**Category:** Software
**Tags:** sc2900, platter
**Created:** [October 8, 2024, 6:21pm UTC](https://community.enginedj.com/t/is-the-sticking-touch-on-the-sc2900-platter-fixable/59185 "2024-10-08T18:21:20Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![Dj\_V](https://community.enginedj.com/user_avatar/community.enginedj.com/dj_v/32/11151_2.png) [@Dj\_V](https://community.enginedj.com/u/Dj_V)
#### Post date: [October 8, 2024, 6:59pm UTC](https://community.enginedj.com/t/is-the-sticking-touch-on-the-sc2900-platter-fixable/59185/3 "2024-10-08T18:59:59Z")

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Hello!

Same problem, other ticket with video:

> [@DN-SC2900 cue and touch bug](https://community.enginedj.com/t/dn-sc2900-cue-and-touch-bug/40151):
>
> Product: DN-SC2900 Engine OS Version: NONE (used offline, CD) Steps to Reproduce: Playing CD, search cue point, set, and preview Expected Result: Pressed CUE button = peview stored cue point (not set another point) Actual Result: In preview cue after release CUE button, created new cue point Reproducibility: 10/10 (need restart the unit) (This problem reproduced 2x in 2 week.) Other Relevant Configuration Info: Played before more than 20 track without problem. Track change not solve the p…

Solution: Power off, and on.

Cleaning not solution, i have 2 player, same problem randomly. If not used vinyl mode, rarer the problem. (Not vinyl mode: all paused point added new cue point. → NOT TOUCH PROBLEM (touch not sensing in normal (not vinyl) mode, software error!) Flashed again latest firmware, not solution.

The problem very random. After 20 min or after 4-6 hour… My last 3-4 live mix (4-5h long) worked without problem, earlyer home mixing (1-2h) error again.

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