# How do i move my recording from the internet HDD to my pc please? The HDD does not show in my PC explorer although my pendrives do!

**URL:** https://community.enginedj.com/t/how-do-i-move-my-recording-from-the-internet-hdd-to-my-pc-please-the-hdd-does-not-show-in-my-pc-explorer-although-my-pendrives-do/33959
**Category:** Standalone Controllers
**Tags:** engine-os, prime4
**Created:** [July 23, 2021, 11:07am UTC](https://community.enginedj.com/t/how-do-i-move-my-recording-from-the-internet-hdd-to-my-pc-please-the-hdd-does-not-show-in-my-pc-explorer-although-my-pendrives-do/33959 "2021-07-23T11:07:04Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![seloni](https://community.enginedj.com/letter_avatar_proxy/v4/letter/s/3ec8ea/32.png) [@seloni](https://community.enginedj.com/u/seloni)
#### Post date: [July 23, 2021, 11:07am UTC](https://community.enginedj.com/t/how-do-i-move-my-recording-from-the-internet-hdd-to-my-pc-please-the-hdd-does-not-show-in-my-pc-explorer-although-my-pendrives-do/33959/1 "2021-07-23T11:07:04Z")

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My 2 pendrives that are plugged to my Prime 4 in are visible from the PC but not the 100 gig harddrive i have installed! I can choose that as the source when booting the prime 4 and it does show the recorded files on it, so it is working but i cannot see it from my PC to copy the files across. 😕

I have my collection on USB sticks and was hoping the hardrive was a little faster since I’m suffering alot of recording errors with various pendrives.and a good memory card.

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### Author: ![Lukas-We](https://community.enginedj.com/user_avatar/community.enginedj.com/lukas-we/32/8151_2.png) [@Lukas-We](https://community.enginedj.com/u/Lukas-We)
#### Post date: [July 23, 2021, 9:45pm UTC](https://community.enginedj.com/t/how-do-i-move-my-recording-from-the-internet-hdd-to-my-pc-please-the-hdd-does-not-show-in-my-pc-explorer-although-my-pendrives-do/33959/2 "2021-07-23T21:45:04Z")

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have you switched the prime 4 to computer mode ?

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### Author: ![seloni](https://community.enginedj.com/letter_avatar_proxy/v4/letter/s/3ec8ea/32.png) [@seloni](https://community.enginedj.com/u/seloni)
#### Post date: [August 2, 2021, 11:01am UTC](https://community.enginedj.com/t/how-do-i-move-my-recording-from-the-internet-hdd-to-my-pc-please-the-hdd-does-not-show-in-my-pc-explorer-although-my-pendrives-do/33959/3 "2021-08-02T11:01:27Z")

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yes i have. only the pendrives that are plugged into it show up but not the hard drive 😕

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### Author: ![DNAGoa](https://community.enginedj.com/user_avatar/community.enginedj.com/dnagoa/32/10399_2.png) [@DNAGoa](https://community.enginedj.com/u/DNAGoa)
#### Post date: [August 2, 2021, 11:08am UTC](https://community.enginedj.com/t/how-do-i-move-my-recording-from-the-internet-hdd-to-my-pc-please-the-hdd-does-not-show-in-my-pc-explorer-although-my-pendrives-do/33959/4 "2021-08-02T11:08:43Z")

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Have you format the harddrive before putting in it in the Prime 4 ? Like with Fat32?

From the [FAQ](https://inmusicbrands.force.com/denondj/s/article/Denon-DJ-PRIME-4-Frequently-Asked-Questions#External_drive)

> **Help! My external drive doesn’t show up in the devices panel. (Windows)**
> 
> This may happen when Windows (and therefore Engine Prime) detects an external drive as an internal drive. This can happen if an internal SATA drive is placed in a 3rd party USB enclosure. We do not support these drives and recommend you do not use them, as Windows is unable to safely eject the drives.
