# Houston, we have lost a screen
**URL:** https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783
**Category:** General Area
**Tags:** x1850
**Created:** [July 20, 2024, 10:36am UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783 "2024-07-20T10:36:48Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@Revan](https://community.enginedj.com/u/Revan)
#### Post date: [July 20, 2024, 10:36am UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/1 "2024-07-20T10:36:48Z")
Powered on the 1850 this afternoon for some bouncy goodness and the top screen has decided to go postal.
🤔
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### Author:  [@Parysatis](https://community.enginedj.com/u/Parysatis)
#### Post date: [July 20, 2024, 11:10am UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/2 "2024-07-20T11:10:52Z")
Oh no 😔 …
I hope that you can get it fixed. And maybe the info from this post is useful:
> [@Denon X1850 Bottom Screen Display Dead After 2 Months, New Mixer](https://community.enginedj.com/t/denon-x1850-bottom-screen-display-dead-after-2-months-new-mixer/44199/4):
>
> I am also a electrical engineer and I solved this problem by myself because at the waranty, it took like 4 to 9 weeks the repair and I decided to open the mixer up and repair by myself. 4 to 9 weeks it was a long time for a simple OLED display change and I needed the mixer for the club and my gigs. I also run a small electronics repair shop and I have all the tools that I need for repairing electronics gears. The problem is the display itself, you need to order a new display and change it by …
Good luck! 🍀
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### Author:  [@indica](https://community.enginedj.com/u/indica)
#### Post date: [July 20, 2024, 9:13pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/3 "2024-07-20T21:13:11Z")
There was a dud batch of screens. Mine was replaced under warranty and it died again. The wait was unreasonably long so the mixer was replaced.
Don’t let anyone tell you different, I have lost the email but there is a batch of screens that are not any good at all.
All the best
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### Author:  [@lerk](https://community.enginedj.com/u/lerk)
#### Post date: [July 21, 2024, 1:02pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/4 "2024-07-21T13:02:15Z")
LMAO, mine died a few days ago, too. And _just_ as the warranty expired, what a shame.
Unfortunately all of the Denon suppliers in my country listed on their website were either out of business or no longer serving Denon DJ/InMusic, so I had to ask the customer experience team for replacement parts. Luckily the fact that their website had no valid dealers in my country meant I was able to at least request a quote from the InMusic customer support and I am still waiting for the final price and payment instructions.
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### Author:  [@Revan](https://community.enginedj.com/u/Revan)
#### Post date: [July 21, 2024, 6:06pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/5 "2024-07-21T18:06:26Z")
@lerk that’s a bummer.
A replacement screen can be purchased [here](https://instrumentalparts.com/display-denon-otweo012864awpp/) however i don’t know if this is the top or bottom screen.
I disassembled the 1850 last night down to the main circuit boards although i didn’t go as far as the LCDs to get the part number, the sheer volume of screws is something to behold 🤔
I was disappointed by the state of the boards which have a residue, which i presume being flux covering the entire surface.
I might do a teardown and document it when i am off next week, don’t know how useful it would be.
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### Author:  [@lerk](https://community.enginedj.com/u/lerk)
#### Post date: [July 21, 2024, 6:42pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/6 "2024-07-21T18:42:54Z")
According to InMusic/DenonDJ support the screens are the same for both sides. Unfortunately I will have to pay ~$200 for one display if I order on that site (postage & customs, then fees for customs, etc.) that’s why I went with directly ordering through InMusic (since their shop finder can’t find shops in my country but they have an HQ there).
I think a video or pictures of the disassembly process would be very helpful, I’m planning to document it as well when the replacement parts arrive.
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [July 21, 2024, 7:46pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/7 "2024-07-21T19:46:38Z")
@lerk Someone listed a generic cheaper screen part not long ago on the forum. Let me see if i can find it.
Found It!
> **[WEO012864AWPP3N00000](https://ozdisan.com/Product/Detail/629937/WEO012864AWPP3N00000)**
>
> OLED COG 128X64 WHITE 1.54"
There ya go
> [@Denon X1850 Bottom Screen Display Dead After 2 Months, New Mixer](https://community.enginedj.com/t/denon-x1850-bottom-screen-display-dead-after-2-months-new-mixer/44199/4):
>
> I am also a electrical engineer and I solved this problem by myself because at the waranty, it took like 4 to 9 weeks the repair and I decided to open the mixer up and repair by myself. 4 to 9 weeks it was a long time for a simple OLED display change and I needed the mixer for the club and my gigs. I also run a small electronics repair shop and I have all the tools that I need for repairing electronics gears. The problem is the display itself, you need to order a new display and change it by …
Instructions 👆🏾
found similar on aliexpress
[https://www.aliexpress.com/item/1005003108880951.html?channel=twinner](https://www.aliexpress.com/item/1005003108880951.html?channel=twinner)
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### Author:  [@Mileon](https://community.enginedj.com/u/Mileon)
#### Post date: [July 22, 2024, 1:00pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/8 "2024-07-22T13:00:40Z")
If you decide to repair it by yourself, the disassemble steps are exactly the same like the replacement of the fades.
Here is the post to see most of the steps:
> [@Guide: How to replace/repair Volume/Line Faders X1800 and X1850](https://community.enginedj.com/t/guide-how-to-replace-repair-volume-line-faders-x1800-and-x1850/56962):
>
> This is more like a slim guide for people looking for an idea what they have to expect. Not every screw, cable or step i did is here documented (did the pictures mostly for own reference), but its mostly obvious what you have to remove. Disclaimer: Do not do this by your own, if you never did some small repairs at electronics. I have to say i am not a trained repair guy, i just started couple of years ago with repairing electronics and did many mistakes back than. This repair was for me a strai…
On the last pictures you see the small cable sticking out of the plastic top panel.
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### Author:  [@Revan](https://community.enginedj.com/u/Revan)
#### Post date: [August 9, 2024, 5:45pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/9 "2024-08-09T17:45:36Z")
And the replacement has arrived, that wasn’t too shabby coming from China to Ireland, 11 days.
Might order a couple of spares.
And seeing as the mixer is currently in a state of disassemble, I may as well fit it tonight.
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### Author:  [@Revan](https://community.enginedj.com/u/Revan)
#### Post date: [August 9, 2024, 6:49pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/10 "2024-08-09T18:49:40Z")
Working perfectly.
Slight difference in colour but small price to pay for a spurious part.
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [August 9, 2024, 9:58pm UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/11 "2024-08-09T21:58:41Z")
Nice one! How much did it set you back?
Which one did you get?
Was it a plug and play situation?
I wonder what would happen if one gets the touch screen edition 😬
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### Author:  [@Revan](https://community.enginedj.com/u/Revan)
#### Post date: [August 10, 2024, 5:39am UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/12 "2024-08-10T05:39:14Z")
I went with the one from Ali Express, first time I have actually used them and it cost 12 euro.
Fitting it was extremely straight forward.
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### Author:  [@system](https://community.enginedj.com/u/system)
#### Post date: [August 11, 2024, 5:39am UTC](https://community.enginedj.com/t/houston-we-have-lost-a-screen/57783/13 "2024-08-11T05:39:48Z")
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