Firmware update on sc5000 problem

Does anybody know what this icon means after I hit reboot on my sc5000 players and try to update them? Does this mean it’s downloading the new firmware??

It means that it is in computer mode waiting for the update.

Did you start the update on your computer already after this and have you connected the PC USB3 on the back?

How do I update from a laptop?? I tried updating through a usb stick but it wouldn’t work.

First, what firmware version is it now?

Second, connect USB OUT to your computer.