Driver mode not working

I turn my MC6000Mk2 on with back, fwd, and either shift pressed, and the unit turns on with the left filter ON button flashing, not the cue as in the instructions. I run DDJ Updater.app and it says nothing connected.

I’ve tried this with two different laptops and no joy. Any tips?

Alternatively, I bought the unit December 2018 - would it come with the correct firmware?

PS. The link to older MC6000Mk2 driver versions on the Software downloads, manuals and documentation - Denon DJ page goes to an empty list.

Thanks

Good morning, I’m having the same problem as well. I can play virtual DJ with the board, but can not update the firmware. I’m also getting an annoying high pitched noise when i press the mic on button on. Any assistance is appreciated.

Rob