# Cant get serato pro working with sc5000m and x1850
**URL:** https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147
**Category:** Media Players
**Created:** [May 12, 2020, 10:34am UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147 "2020-05-12T10:34:30Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@ben8282](https://community.enginedj.com/u/ben8282)
#### Post date: [May 12, 2020, 10:34am UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/1 "2020-05-12T10:34:31Z")
I have an sc5000M, an x1850 and serato pro but I am unable to get it to communicate.
The sc5000m says please connect serato dj hardware and serato is still in basic mode.
I have upgraded the firmware on the Sc5000m to 1.3.2 and have the newest version of serato pro.
Please can someone help?
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [May 12, 2020, 10:41am UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/2 "2020-05-12T10:41:30Z")
List of Supported [serato Mixers](https://serato.com/dj/hardware?type=mixer) Hardware
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### Author:  [@ben8282](https://community.enginedj.com/u/ben8282)
#### Post date: [May 12, 2020, 10:48am UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/3 "2020-05-12T10:48:32Z")
I assumed if the x1800 was compatible the x1850 would be too. Do you think it is a matter of time? Is there a workaround other than DVS?
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### Author:  [@Jetsound](https://community.enginedj.com/u/Jetsound)
#### Post date: [May 12, 2020, 10:53am UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/4 "2020-05-12T10:53:43Z")
Just use them as great standalone players without serato until serato catches up, and beyond
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [May 12, 2020, 10:53am UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/5 "2020-05-12T10:53:44Z")
I wouldn’t hold my breathe on that.
Checking the product page there is no mention of serato anywhere on it.
You may want to start a feature request thread
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### Author:  [@ben8282](https://community.enginedj.com/u/ben8282)
#### Post date: [May 12, 2020, 11:02am UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/6 "2020-05-12T11:02:46Z")
thanks, would dvs mode work?
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [May 12, 2020, 11:16am UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/7 "2020-05-12T11:16:39Z")
Short answer is **No.**
Serato **will** not detect the mixer until its supported.
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### Author:  [@NoiseRiser](https://community.enginedj.com/u/NoiseRiser)
#### Post date: [May 12, 2020, 12:09pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/8 "2020-05-12T12:09:34Z")
> [@ben8282](#):
>
> The sc5000m says please connect serato dj hardware
Did You buy a Serato Dj license? X1800 and X1850 or SC5000 will not work with serato without license.
None of this hardware is unlocking the Serato.
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### Author:  [@ben8282](https://community.enginedj.com/u/ben8282)
#### Post date: [May 12, 2020, 12:15pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/9 "2020-05-12T12:15:47Z")
Yeah iv got serato pro. it seems really basic but i think thats because i need to plug in hardware to enable it?
It seems it wont communicate with serato plug n play, im wondering whether its worth taking a risk on the dvs expansion pack as not had much luck with serato so far…
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [May 12, 2020, 12:51pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/10 "2020-05-12T12:51:24Z")
The X1850 is different to the X1800
The x1850 is not supported by Serato yet (no one knows of it will be eventually)
Buying a licence is not going to make it magically work with Serato.
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### Author:  [@NoiseRiser](https://community.enginedj.com/u/NoiseRiser)
#### Post date: [May 12, 2020, 12:56pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/11 "2020-05-12T12:56:28Z")
But the decks should at least work. I can use players with serato without the x1800. They show up in hid mode in serato as usually.
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [May 12, 2020, 1:51pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/12 "2020-05-12T13:51:29Z")
You need a mixer or sound card or controller to unlock the full serato.
Serato does not use the sound card on the players.
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### Author:  [@NoiseRiser](https://community.enginedj.com/u/NoiseRiser)
#### Post date: [May 12, 2020, 1:52pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/13 "2020-05-12T13:52:13Z")
Serato play lets You use the computers sound card.
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [May 12, 2020, 1:53pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/14 "2020-05-12T13:53:31Z")
Yes but you can’t midi map it. I could be wrong though. I will try Serato play with just the SC5000M when I get home.
You may be on to something.
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### Author:  [@Vandetta](https://community.enginedj.com/u/Vandetta)
#### Post date: [May 12, 2020, 2:32pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/15 "2020-05-12T14:32:59Z")
> **Control Serato DJ Pro** The SC6000/M and X1850 bring advanced control of Serato DJ Pro. This enables touchscreen navigation and flexible hardware control of all Serato DJ Pro’s library and performance features. \*\* \*\*Serato compatibility available in a future free software update
From: [Introducing Denon DJ SC6000 + SC6000M Media Players](https://community.enginedj.com/t/introducing-denon-dj-sc6000-sc6000m-media-players/18683)
Serato will support the X1850, I am assuming they have not done so yet because the SC6000 still have not been officially released.
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### Author:  [@Mixlive](https://community.enginedj.com/u/Mixlive)
#### Post date: [May 12, 2020, 3:19pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/16 "2020-05-12T15:19:53Z")
The x1850 hasn’t been officially announced as Serato DJ Pro supported as of yet. This is also the case with the Prime 2 and the new SC6000/M. If you all remember, the same delay happened when the x1800, SC5000/M, and the Prime 4 where released. I’m sure it’s in the works but most likely will be sometime this summer. When announced, most likely it will be a paid upgrade for the x1850 to work with Serato DJ Pro (you’ll need a full Pro license).
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### Author:  [@Vandetta](https://community.enginedj.com/u/Vandetta)
#### Post date: [May 12, 2020, 5:07pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/17 "2020-05-12T17:07:06Z")
> [@Mixlive](#):
>
> The x1850 hasn’t been officially announced as Serato DJ Pro supported as of yet.
What bugs me is I am sitting here with an X1850 but players have not been released. What is the strategy for releasing the mixer and player separately?
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### Author:  [@Mixlive](https://community.enginedj.com/u/Mixlive)
#### Post date: [May 12, 2020, 5:30pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/18 "2020-05-12T17:30:18Z")
I agree. Prior to product annoucement/releases Denon DJ should make sure that all key product functions are available and fully operational. This same scenario happend with the Prime X1800/SC5000/Prime 4, and with the MCX8000 before that.
As for end users, It’s a decision now whether to wait for the upgrades or hold off/return the products and revisit/purchase the products once upgrades are released and available.
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [May 12, 2020, 5:42pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/19 "2020-05-12T17:42:39Z")
Technically even though they were announced together, nothing guarantees they will be released together.
The X1850 replaces the X1800 which is now discontinued.
So there is a market gap.
Some folks will buy the SC5000 + X1850 combo.
Some will use the x1850 with Turntables or other media players.
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### Author:  [@ben8282](https://community.enginedj.com/u/ben8282)
#### Post date: [May 12, 2020, 6:12pm UTC](https://community.enginedj.com/t/cant-get-serato-pro-working-with-sc5000m-and-x1850/22147/20 "2020-05-12T18:12:16Z")
Thankyou, the sc5000m/x1850 are amazing as a standalone setup so I dont mind waiting for functionality to catchup if you guys are confident that it will eventually?
The reason I am so keen to get them working with serato is I only have one sc5000m - I love the fact I can use it as 2 decks (through the layering) but I bought the x1850 because I thought I would be able to achieve 4 deck functionality from a single sc5000m as i would have been able to with an x1800 (see pic)
[ ](https://www.youtube.com/watch?v=bmucz2TECmk)
Thanks for the advice. Do you think it is simply a matter of time, or is there a chance they wont ever develop serato support?
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