Cannot update firmware on Prime Go

I’ve just got a Prime Go and it came with firmware installed as 1.5.4.

I plugged it into my PC vis USB and downloaded the latest 1.6.2 and it opened w window that said to connect and REBOOT from the Utilities section but it’s not updating the firmware. If just goes photo a screen that shows the Engine logo and some USB looking icon underneath and freezes.

Not sure what I’m doing wrong?

Are the Updating software running in the background on your PC? And be sure not to have any anti-virus software blocking this software?

Worker it out and managed to do the update, I didn’t realise that when this screen shows on the Prime Go you then need to click nth green update button on the software!


Awesome that was the magic trick and have super duper fun with the unit :heart:

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