# Bought SC5000m without platter... where do I get one?
**URL:** https://community.enginedj.com/t/bought-sc5000m-without-platter-where-do-i-get-one/48959
**Category:** Standalone Controllers
**Tags:** platter, sc5000m
**Created:** [May 26, 2023, 10:33pm UTC](https://community.enginedj.com/t/bought-sc5000m-without-platter-where-do-i-get-one/48959 "2023-05-26T22:33:26Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@EzraLevin](https://community.enginedj.com/u/EzraLevin)
#### Post date: [May 26, 2023, 10:33pm UTC](https://community.enginedj.com/t/bought-sc5000m-without-platter-where-do-i-get-one/48959/1 "2023-05-26T22:33:26Z")
Yo guys! Today I bought a SC5000m on Reverb and it is missing the aluminium platter. Now I am wondering: where do I get a platter? It looks like there aren’t any sold on the internet. Do I have to ask the Denon support for this part? It seems pretty weird to me that stuff like that doesn’t seem to be available anywhere, so I guess I’m just missing something. Sorry if this is a dumb question I just switched from Pioneer and I have absolutely no idea how getting spare parts is handled here 😃
I hope someone can help me with this… thanks in advance
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### Author:  [@Mileon](https://community.enginedj.com/u/Mileon)
#### Post date: [May 26, 2023, 11:17pm UTC](https://community.enginedj.com/t/bought-sc5000m-without-platter-where-do-i-get-one/48959/2 "2023-05-26T23:17:47Z")
Don’t know much about the platter of the M version. But it’s seems here you can buy it [https://instrumentalparts.com/denon-audio-and-dj-parts/denon-dj-sc5000m-spare-parts/](https://instrumentalparts.com/denon-audio-and-dj-parts/denon-dj-sc5000m-spare-parts/)
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### Author:  [@Mileon](https://community.enginedj.com/u/Mileon)
#### Post date: [May 26, 2023, 11:19pm UTC](https://community.enginedj.com/t/bought-sc5000m-without-platter-where-do-i-get-one/48959/3 "2023-05-26T23:19:40Z")
Since you are from Germany, you can also give Thomann a try. I bought some spare parts from them. You have to write the support of them directly and they give you an offer.
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### Author:  [@MrWilks](https://community.enginedj.com/u/MrWilks)
#### Post date: [May 27, 2023, 1:08am UTC](https://community.enginedj.com/t/bought-sc5000m-without-platter-where-do-i-get-one/48959/4 "2023-05-27T01:08:01Z")
I didn’t have the slipmat for the 5000M in the box and they were able to send me one out from the UK.
I live in the same county (Hampshire) as inMusic UK and once they got around to it only took a few days.
I made a request via support and it did take a while but eventually they got back to me and followed up. I think it was about six weeks in total.