# Bought New Prime 4+. Not Resolume support?
**URL:** https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868
**Category:** Resolume
**Created:** [July 15, 2023, 11:28pm UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868 "2023-07-15T23:28:30Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@djkemi](https://community.enginedj.com/u/djkemi)
#### Post date: [July 15, 2023, 11:28pm UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868/1 "2023-07-15T23:28:30Z")
Resolume cant find Prime4+, Its not supported? Old Prime 4 is supported , why not the+? Next update? I bought the + thinking on Resolume and now cant use Resolume, very dissapointed for the moment…
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### Author:  [@PKtheDJ](https://community.enginedj.com/u/PKtheDJ)
#### Post date: [July 16, 2023, 8:01am UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868/2 "2023-07-16T08:01:31Z")
You need to be asking Resolume. They’re the ones adding support.
However, it is a brand new product, so maybe they’ll add support at some point.
You can still use Resolume via Ableton Link if you need things in sync (assuming Link hasn’t been removed from the +).
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### Author:  [@mufasa](https://community.enginedj.com/u/mufasa)
#### Post date: [July 16, 2023, 6:12pm UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868/3 "2023-07-16T18:12:15Z")
Are you using Arena?
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### Author:  [@djkemi](https://community.enginedj.com/u/djkemi)
#### Post date: [July 16, 2023, 7:13pm UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868/4 "2023-07-16T19:13:44Z")
Thanks Ableton link still works.
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### Author:  [@djkemi](https://community.enginedj.com/u/djkemi)
#### Post date: [July 18, 2023, 12:17pm UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868/5 "2023-07-18T12:17:03Z")
Yes Im using Arena
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### Author:  [@Myalteredsoul](https://community.enginedj.com/u/Myalteredsoul)
#### Post date: [July 18, 2023, 12:49pm UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868/6 "2023-07-18T12:49:31Z")
The latest update for resolume was July 3rd. Support may come in the next update. I would toss a support ticket to resolume to verify.
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### Author:  [@Mileon](https://community.enginedj.com/u/Mileon)
#### Post date: [July 20, 2023, 2:49pm UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868/7 "2023-07-20T14:49:35Z")
[https://resolume.com/support/en/sync-to-denon-players](https://resolume.com/support/en/sync-to-denon-players)
here on the end of the side, are the supported Devices. I know that during the first weeks of the sc6000 it was not included in the list and therefore did not work. Same thing with prime 4+. I dont think i saw on any advertisement or product page the mentioning of Resolume conectivity at this point. Therefore it is at the moment a false assumption. But as with every other product of denon, it got the resolume option. Shouldnt take that long
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### Author:  [@PKtheDJ](https://community.enginedj.com/u/PKtheDJ)
#### Post date: [December 5, 2023, 8:00pm UTC](https://community.enginedj.com/t/bought-new-prime-4-not-resolume-support/49868/8 "2023-12-05T20:00:47Z")
Apparently Resolume (Arena only I guess) now supports Prime 4+
This is listed as a part of newly released Engine 3.3 update.