# Black screen

**URL:** <https://community.enginedj.com/t/black-screen/15505>\
**Category:** Media Players\
**Tags:** engine-os, sc5000\
**Created:** [August 20, 2019, 6:56pm UTC](https://community.enginedj.com/t/black-screen/15505 "2019-08-20T18:56:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Lylesadler](https://community.enginedj.com/letter_avatar_proxy/v4/letter/l/f6c823/32.png) [@Lylesadler](https://community.enginedj.com/u/Lylesadler)\
**Post date:** [August 20, 2019, 6:56pm UTC](https://community.enginedj.com/t/black-screen/15505/1 "2019-08-20T18:56:30Z")

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Evening I have the black screen on one of my sc5000 and all the lights stay on the deck but no reset works

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**Author:** ![Nekoro\_DenonDJ](https://community.enginedj.com/user_avatar/community.enginedj.com/nekoro_denondj/32/47_2.png) [@Nekoro\_DenonDJ](https://community.enginedj.com/u/Nekoro_DenonDJ)\
**Post date:** [August 20, 2019, 7:07pm UTC](https://community.enginedj.com/t/black-screen/15505/2 "2019-08-20T19:07:52Z")

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Hi @Lylesadler, thanks for posting! Sorry to hear about your SC5000, please take the time to goto our Support Page and fill out a **[Support Form](https://www.denondj.com/support)** so that our team can assist you.