Beatport Link not connecting

Hi, my Prime Go is experiencing issues. When I try to connect to Beatport Link the unit tries to establish a connection but after a few seconds just quits and returns to the Engine OS screen. I have reset the unit and the firmware is version (1.5.2). Their WIFI is on, Beatport Link is on but it just won’t make a connection to allow access to the Beatport Link login page.

Is the Beatport Link an active subscription or a trial? If a trial, it hasn’t run out has it? Also, try logging out then back in again from the Beatport screen as this could help.