# An Update on PRIME 4 **URL:** \ **Category:** Standalone Controllers\ **Tags:** engine-os, prime4\ **Created:** [May 2, 2019, 9:01pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284 "2019-05-02T21:01:20Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Nekoro\_DenonDJ](https://community.enginedj.com/user_avatar/community.enginedj.com/nekoro_denondj/32/47_2.png) [@Nekoro\_DenonDJ](https://community.enginedj.com/u/Nekoro_DenonDJ)\ **Post date:** [May 2, 2019, 9:01pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/1 "2019-05-02T21:01:21Z")
![Sorry_4_Prime4](https://community.enginedj.com/uploads/default/original/2X/7/786b6cd0c5c2735849e2ba955294073fdfe4f331.jpeg) A word to you, our customers, on PRIME 4. ---
**Author:** ![PKtheDJ](https://community.enginedj.com/user_avatar/community.enginedj.com/pkthedj/32/5819_2.png) [@PKtheDJ](https://community.enginedj.com/u/PKtheDJ)\ **Post date:** [May 2, 2019, 9:05pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/2 "2019-05-02T21:05:10Z")
So…what **is** the firmware tweak/workflow improvement that’s so fantastic it takes priority over getting the units to customers who’ve been waiting for months? ---
**Author:** ![Reneq](https://community.enginedj.com/letter_avatar_proxy/v4/letter/r/45deac/32.png) [@Reneq](https://community.enginedj.com/u/Reneq)\ **Post date:** [May 2, 2019, 9:21pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/3 "2019-05-02T21:21:06Z")
Thank you for keeping us up to date ---
**Author:** ![renmachado](https://community.enginedj.com/letter_avatar_proxy/v4/letter/r/b487fb/32.png) [@renmachado](https://community.enginedj.com/u/renmachado)\ **Post date:** [May 2, 2019, 9:24pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/4 "2019-05-02T21:24:03Z")
Thanx for those news ☹ ---
**Author:** ![Engell](https://community.enginedj.com/user_avatar/community.enginedj.com/engell/32/9171_2.png) [@Engell](https://community.enginedj.com/u/Engell)\ **Post date:** [May 2, 2019, 9:25pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/5 "2019-05-02T21:25:00Z")
Hi @Nekoro_DenonDJ, Does this workflow also include / affect the SC5000 and EP? Thanks, Engell ---
**Author:** ![emanstatement](https://community.enginedj.com/letter_avatar_proxy/v4/letter/e/e495f1/32.png) [@emanstatement](https://community.enginedj.com/u/emanstatement)\ **Post date:** [May 2, 2019, 9:35pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/7 "2019-05-02T21:35:19Z")
Thank you for the information so I can go ahead and buy a case now and pre-order I hope my search feature improve to Just search the playlist along ---
**Author:** ![Julianus](https://community.enginedj.com/letter_avatar_proxy/v4/letter/j/b9e5f3/32.png) [@Julianus](https://community.enginedj.com/u/Julianus)\ **Post date:** [May 2, 2019, 9:36pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/8 "2019-05-02T21:36:00Z")
It’s great that denon have releases this excellent news. Improving the firmware prior to release was what several of the thoughtful members of the forum and other online groups thought was the reason and now denon have confirmed that great news! ---
**Author:** ![Julianus](https://community.enginedj.com/letter_avatar_proxy/v4/letter/j/b9e5f3/32.png) [@Julianus](https://community.enginedj.com/u/Julianus)\ **Post date:** [May 2, 2019, 9:55pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/9 "2019-05-02T21:55:48Z")
Amazing !!! ---
**Author:** ![Tobes](https://community.enginedj.com/letter_avatar_proxy/v4/letter/t/7ea924/32.png) [@Tobes](https://community.enginedj.com/u/Tobes)\ **Post date:** [May 2, 2019, 10:55pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/10 "2019-05-02T22:55:58Z")
First thing, MASSIVE respect to [Nekoro\_DenonDJ](https://community.enginedj.com/u/Nekoro_DenonDJ) for posting an official staff update. As a new Denon customer, that puts my mind at ease more than what it was yesterday! Second thing, as units are out there in the hands of reviewers, can any staff member shed any light onto what the last minute firmware problem was/is please? Thank you. ---
**Author:** ![Crazeed](https://community.enginedj.com/letter_avatar_proxy/v4/letter/c/a3d4f5/32.png) [@Crazeed](https://community.enginedj.com/u/Crazeed)\ **Post date:** [May 2, 2019, 11:36pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/11 "2019-05-02T23:36:27Z")
Proof yet again that the sky is indeed not falling (although some would have us believe it is) and good things will come to those who wait. Much appreciated update for most, more bashing food for others. ---
**Author:** ![S\_Anderson](https://community.enginedj.com/letter_avatar_proxy/v4/letter/s/e19adc/32.png) [@S\_Anderson](https://community.enginedj.com/u/S_Anderson)\ **Post date:** [May 3, 2019, 6:12am UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/14 "2019-05-03T06:12:02Z")
> [@Tobes](#): > > what the last minute firmware problem was Don’t get sucked into the loudmouth yobs sound bites that they keep dropping in front of us on the forum. The official denon communication above states that it wasn’t a problem. The announcement confirms that the firmware tweak was chosen to be added last minute to make an already excellent release even better. Improving an already impressive first impression. I like the way that the official post above mentions a timeframe also ---
**Author:** ![S\_Anderson](https://community.enginedj.com/letter_avatar_proxy/v4/letter/s/e19adc/32.png) [@S\_Anderson](https://community.enginedj.com/u/S_Anderson)\ **Post date:** [May 3, 2019, 6:17am UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/15 "2019-05-03T06:17:23Z")
> [@Crazeed](#): > > Proof yet again that the sky is indeed not falling (although some would have us believe it is) A couple of trolly denon haters just aren’t happy unless they’ve got a room, and a condom slipped over their fav DJ program. 😉 😉 ---
**Author:** ![Engell](https://community.enginedj.com/user_avatar/community.enginedj.com/engell/32/9171_2.png) [@Engell](https://community.enginedj.com/u/Engell)\ **Post date:** [May 3, 2019, 6:42am UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/17 "2019-05-03T06:42:14Z")
@Julianus, S\_Anderson, Shain: Dont know if you guys get paid by Denon, and I actually dont care, but… Everyone is entitled to their own opinion, even if it doesnt match yours. That we who bring constructive criticism to the table, each and every time, have to get pointed out by you guys - I’m really tired of it. But I guess you havent been around since the Mcx8000 issues, maybe you havent got any issues (good for you) but the reality is something else. Like another guy said: 3 years after, and the link on the Mcx8000 still dont work. To add more: only 1 update has been for the X1800 and 3 updates to the SC5000… All with flaws or bugs of some kind. Its great that you guys just use the basics, but dont hate on those of us who actually paid $6000 for a setup and believe in Denons words when they say that these machines can/ could change the way of dj’ing. I respect your way of playing, but I spend a bit of cash to improve my skills and being able to bring something extra to my sets. 57 days ago Paul made a statement - havent been followed up yet. I have tried to suggest Denon to make a press statement about the delay for a week and finally it came. (thats great news) Like I said earlier, I’m not going to buy the P4 but do I understand the frustrations of those who already has paid upfront and dont get any information about Why there’s some delays? Absolutely! And S\_Anderson, especially your need to get Personal in each post - dont get it! Cheers! ---
**Author:** ![S\_Anderson](https://community.enginedj.com/letter_avatar_proxy/v4/letter/s/e19adc/32.png) [@S\_Anderson](https://community.enginedj.com/u/S_Anderson)\ **Post date:** [May 3, 2019, 6:59am UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/18 "2019-05-03T06:59:47Z")
> [@Engell](#): > > Everyone is entitled to their own opinion, even if it doesnt match yours. It would be lovely if you could live by your own words too. Keep trying. It could happen 🙂 ---
**Author:** ![Engell](https://community.enginedj.com/user_avatar/community.enginedj.com/engell/32/9171_2.png) [@Engell](https://community.enginedj.com/u/Engell)\ **Post date:** [May 3, 2019, 7:01am UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/19 "2019-05-03T07:01:53Z")
I actually do so - I dont make noise everytime someone disagree with me. But I also dont blindly praise Denon when there are obvious things that needs to be adressed, and dont tell everyone else that they just are du\*\*. ---
**Author:** ![Reese](https://community.enginedj.com/user_avatar/community.enginedj.com/reese/32/875_2.png) [@Reese](https://community.enginedj.com/u/Reese)\ **Post date:** [May 3, 2019, 8:30am UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/21 "2019-05-03T08:30:33Z")
My guess is yes 😉 ---
**Author:** ![Engell](https://community.enginedj.com/user_avatar/community.enginedj.com/engell/32/9171_2.png) [@Engell](https://community.enginedj.com/u/Engell)\ **Post date:** [May 3, 2019, 8:46am UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/22 "2019-05-03T08:46:14Z")
I love when you “guess” things 😉 ---
**Author:** ![JWiLL](https://community.enginedj.com/user_avatar/community.enginedj.com/jwill/32/165_2.png) [@JWiLL](https://community.enginedj.com/u/JWiLL)\ **Post date:** [May 3, 2019, 2:01pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/24 "2019-05-03T14:01:30Z")
Sorry you feel that way. My team worked very hard on that product and it’s always tough to hear comments like this. We’re always striving to make our products and processes better. ---
**Author:** ![Canaris](https://community.enginedj.com/user_avatar/community.enginedj.com/canaris/32/2073_2.png) [@Canaris](https://community.enginedj.com/u/Canaris)\ **Post date:** [May 3, 2019, 2:19pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/25 "2019-05-03T14:19:09Z")
Well, striving is good too but, instead of striving to patch things after the release is done, make it happen flawlessly during the design, development, testing (very important) and manufacture phases, so when something is out of the factory it should remain out of the factory and perform exactly as atvertised - in other words: flawlessly. This is the way a professional equipment manufacturer like Denon should presents itself to the world. ---
**Author:** ![Nekoro\_DenonDJ](https://community.enginedj.com/user_avatar/community.enginedj.com/nekoro_denondj/32/47_2.png) [@Nekoro\_DenonDJ](https://community.enginedj.com/u/Nekoro_DenonDJ)\ **Post date:** [May 3, 2019, 2:26pm UTC](https://community.enginedj.com/t/an-update-on-prime-4/13284/26 "2019-05-03T14:26:39Z")
Hello all. Let me say that I’m grateful for what looks like a majorly positive response on the PRIME 4 delay. I was both nervous & excited about posting this official update to you: you all are so passionate about your craft and our products, I didn’t know what to expect! But you handled it well, full of questions no doubt, but still thank you. Back to work, we’ve got more questions to answer. [Next page](https://community.enginedj.com/t/an-update-on-prime-4/13284.md?page=2)